These Terms & Conditions govern your use of the TheGemSure website and your purchase of products from us. By accessing this website or placing an order, you agree to these terms.
Eligibility
You must be at least 18 years old, or use the website under the supervision of a parent or legal guardian, to make a purchase.
Products and pricing
- All prices are listed in Indian Rupees (INR) and are inclusive of GST unless stated otherwise.
- A GST-compliant tax invoice is issued for every order.
- We make every effort to display accurate product information and pricing. In case of an obvious error, we reserve the right to cancel the affected order and refund any amount paid.
- Gemstones, Rudraksha and crystals are natural items and show natural variation, which is not a defect.
Orders and acceptance
Your order is an offer to buy. We may accept or decline it. A contract is formed only when we confirm dispatch. We may cancel an order for reasons including unavailability of stock, suspected fraud, or pricing error, and will refund any amount already paid.
Nature of products
Our products are sold as items of faith and tradition. Please read our Disclaimer. We make no guarantee of any astrological, spiritual, medical or financial outcome.
Intellectual property
All content on this website — including text, images, logos and design — belongs to TheGemSure or its licensors and may not be copied or used without written permission.
Limitation of liability
To the maximum extent permitted by law, our total liability for any claim arising from a purchase is limited to the amount you paid for that product. We are not liable for indirect or consequential losses.
Governing law and jurisdiction
These terms are governed by the laws of India. Subject to applicable consumer-protection law, the courts at Greater Noida, Uttar Pradesh shall have jurisdiction.